You may have your Internet Explorer security settings set on high,
which prevents ActiveX controls from running. Or, you may be using a Windows 2000 or XP computer
where you don't have the administrator privileges required to run the ActiveX control which installs the toolbar.
To ensure that your Internet security settings allow ActiveX controls to run, perform the following steps:
Go to Tools > Internet Options.
Click on the Security tab.
Click on the Internet icon in the window.
Change your security setting to Medium:
If you see a sliding bar, move it to Medium.
If you see custom setting information, click on the Default Level button and then move the slider to Medium.
If you see that your security setting is already Medium, skip to the last step below.
Click OK.
Try to install the Cruiser Navigator again.
To ensure that you have administrator privileges on a Windows 2000 or XP computer,
go to Control Panel and open Users and Passwords (on Windows 2000) or User Accounts (on Windows XP).
Check that your account is listed as an administrator or is a member of the Administrators group.
Your security settings are set so that you are prompted before any programs are installed on your machine.
The dialog box you see is asking you to confirm that you do want to install the Cruiser Navigator. Click "yes" to proceed.
If you do not see the Cruiser Navigator, go to View > Toolbars and click on the "Navigator Krstarice (Cruiser Navigator)" option.
Be advised that some earlier versions of IE 5.0 have a known problem with displaying toolbars.
The Cruiser Navigator may be listed under the name "Radio" (usually the second such listing if there are two).
This may also keep the Cruiser Navigator from initially appearing when it's first installed.
Go to View > Toolbars and click on the second "radio" option.
Do you have other third-party browser plug-ins installed on your system?
Some of these plug-ins don't play so well with the Cruiser Navigator.
If you want to continue using the Cruiser Navigator, we recommend you uninstall other browser plug-in software
and see if that corrects the problem. We appreciate your patience while we work on a solution.
Uninstalling the Cruiser Navigator is just as quick and easy as the installation. To uninstall it:
Click on the Cruiser logo to access the drop-down menu.
Select the Uninstall Navigator option.
If you are unable to access the Cruiser logo on the Cruiser Navigator, you can also uninstall it
by using the Add/Remove Programs utility in the Windows Control Panel:
Click the Windows start button and select Settings.
Open the Control Panel folder and double-click the Add/Remove Programs entry.
Scroll through the list of programs and highlight "Navigator Krstarice (Cruiser Navigator)".
Click the Add/Remove button
If you're not happy with the Cruiser Navigator, we'd like to learn why. Please take a moment to provide
us with your feedback. If not for us, do it for those who will follow behind you,
so they might be spared the disappointment of an unsatisfactory experience.
The Cruiser Navigator automatically updates itself when a new version is available.
This may not happen immediately, but it will eventually. If you learn that there's a new version out
and you've just got to have it, you can do the following:
Click on the Cruiser logo to access the drop-down menu.
If the Cruiser Navigator doesn't install for you, and you've verified that it's not because of any of the problems
listed above in the Installation section of this FAQ, please contact us with your tale of woe and we'll try to
figure out if it's because of an undocumented bug. And relax, it's not you.
You can toggle the Cruiser Navigator on and off using the View > Toolbars option on your browser's menu line.
Click on the option "Navigator Krstarice (Cruiser Navigator)" to make the it display or disappear, just like magic.
Be advised that some earlier versions of IE 5.0 have a known problem with their support for toolbars.
The Cruiser Navigator may be listed under the name 'Radio' (usually the second such listing if there are two).
Cruiser respects and protects the privacy of the individuals that use the Cruiser Navigator.
For full information, we encourage you to read our privacy policy.
If you're having problems with the Cruiser Navigator, the fastest way to find an answer is to
consult this FAQ for information. If you can't find your answer, please contact us and we'll investigate the problem.
